3CX Version 7.1 Download Passed Beta Testing

3CX version 7.1 has now completed beta testing and will be released later this month for download. The following key enhancements are available in version 7

3CX Assistant – This application is installed on the desktop and allows users complete call control, as well as extensive presence and queue information. The 3CX assistant works in tandem with a software or hardware IP phone and gives users the ability to pick up, divert, transfer and park calls with a mouse click. Management level users can monitor all users, groups and calls, dragging and dropping of calls to users is also supported!

Inbuilt reporter – the separate call reporting utility has been replaced by an inbuilt call reporter with extensive reports, including new Call Queueing reports, it’s a big improvement over previous reporting tools and is well worth a look.

BCDR service – A separate service can now output CDR (Call Data Records) of calls in real time. It can output to a text file or to TCP (Hostname and port) and the format can be configured. CDR is a widely used format used for billing, particularly in the hospitality sector.

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